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gist. Insurance, in plain English
Public service · Australia

Insurance, in plain English.

PDSs are 100+ pages of dense legal text. We read them so you don't have to and publish a clean summary next to a link to the original. We don't recommend products, we don't rank insurers, we don't take affiliate revenue from anyone we cover. Yes/no first, then one sentence of why.

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Travel insurance — Australia

Alphabetical. We don't rate, score, or rank these insurers. Each entry links to a plain-English version of that insurer's current PDS, alongside the original document.

How it works

  1. We read the source PDS straight from each insurer's website. Hash and version every release.
  2. We translate each section into plain English — what's covered, what isn't, the limits, the exclusions.
  3. We always link to the original. The PDS prevails over our summary, every time.
  4. The chatbot answers your questions grounded in the same data, with the source page right there so you can verify.
  5. The feedback loop turns commonly-asked questions and confused-customer signals into editorial improvements — and into a public report we share with the insurer's product team.

Why this exists

Customers don't read 100-page PDSs. Customer service agents have to translate them. Claims get disputed because expectations don't match what the policy actually covers. We narrow that gap. Plain-language disclosure is a public good — for buyers, for the insurer (fewer disputes), and for the regulator.

Spotted a translation issue?

Whether you're a customer or you work at the insurer, please flag it. We default to correcting first and discussing second.

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